Shipping Policy




All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders are typically delivered within 2 to 5 days depending on shipping address. Delays due to postal services are out of our control after items have been shipped. Please open a case with delivery service after 7 days of missing package.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

FREE shipping for orders over $100

 
Local Pickup

You can skip the shipping fees with free local pickup at Smyrna location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email when your order is ready along with instructions. 

 

Status of Order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at ambianceatl@gmail.com with your name and order number, and we will look into it for you.



*Potential delays due to a high volume of orders or postal service problems that are outside of our control.